Privacy Policy
At Hair by Chris Becks, we are committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.
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Information We Collect
When you purchase a product, join our membership, book a training session or contact us, we may collect:
* Your name
* Email address
* Billing address (where applicable)
* Telephone number (where applicable)
* Purchase history
* Account login information
We only collect the information necessary to provide our products and services.
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Payment Information
Payments made through our website are securely processed by trusted third-party payment providers, including Stripe and PayPal.
Hair by Chris Becks does not collect, store or have access to your full payment card details.
Your payment information is processed securely by Stripe or PayPal in accordance with their own privacy and security policies.
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How We Use Your Information
Your information may be used to:
* Process your purchases
* Create your online account
* Provide access to tutorials and membership content
* Deliver online training
* Respond to enquiries
* Send order confirmations and receipts
* Send important account information, including membership renewal reminders
* Improve our services and customer experience
* Comply with legal and regulatory obligations
We do not sell or rent your personal information to third parties.
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Marketing Emails
If you subscribe to our mailing list, you may receive emails about:
* New tutorials
* Membership updates
* Promotions
* Educational content
* Special offers
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.
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Cookies
Our website uses cookies to improve your browsing experience.
Cookies help us:
* Remember your preferences
* Improve website performance
* Understand how visitors use our website
* Support essential website functionality
You can choose to disable cookies through your browser settings, although some features of the website may not function correctly.
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Data Security
We take reasonable steps to protect your personal information from unauthorised access, loss, misuse or disclosure.
While no online system can guarantee absolute security, we use reputable platforms and secure payment providers to help protect your information.
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Third-Party Services
We work with trusted third-party service providers, including:
* Stripe (payment processing)
* PayPal (payment processing)
* Podia (course and membership platform)
* Email marketing providers (where applicable)
These providers process your information only as necessary to deliver their services and in accordance with their own privacy policies.
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Your Rights
You have the right to:
* Request access to the personal information we hold about you
* Request correction of inaccurate information
* Request deletion of your personal information where legally applicable
* Withdraw consent for marketing communications at any time
To make any of these requests, please contact Hair by Chris Becks using the contact details provided on our website.
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Changes to This Privacy Policy
Hair by Chris Becks may update this Privacy Policy from time to time.
Any updates will be published on this page.
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Contact
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact Hair by Chris Becks using the contact details provided on our website.